Patient feedback for clinics — from waiting room
to inbox in 30 seconds

AppTriage helps healthcare providers collect patient feedback via QR codes in waiting rooms, reception desks, and post-visit follow-ups. Patients scan, type feedback, submit — no app needed. HIPAA-friendly: no health data collected, just satisfaction feedback. Works for clinics, dental offices, physiotherapy, wellness centers, and more. Free for your first location.

Get Started Free See Live Demo

How it works

From waiting room to inbox — no app needed

A patient sits in the waiting room, spots a card on the desk, and scans the QR code with their phone camera. A branded feedback form opens in their browser. They type "Dr. Smith was very attentive and explained everything clearly" and hit submit. You get the message in your inbox within seconds — with a timestamp, their country, language, and browser. The whole interaction takes less than 30 seconds.

  1. Create your clinic in AppTriage and generate a QR code. Set a heading like "How was your visit?" and your code is ready.
  2. Print the card or A4 poster. Both include your branding, QR code, heading, and short URL. Place on reception desk, in exam rooms, or on exit cards.
  3. Patient scans, types feedback, taps submit. You get it in your inbox with country, language, and timestamp.
How was your visit?
apptriage.com/f/sunrise-dental

Placement ideas

Where to place your QR codes

The best placement is wherever patients naturally pause — waiting for appointment, at checkout, or after their visit. A small card or sticker is all you need. Print the card or poster from your dashboard and place where it catches the eye.

  • Waiting Room A small folded card on the reception desk or a poster on the wall. Patients scan while waiting for their appointment.
  • Reception Desk A card or sticker at the check-in counter. Patients see it immediately when they arrive and can scan after checking in.
  • Post-visit Card Hand out a small card as patients leave. Include the QR code with "Thank you for your visit — how did we do?" and a short URL.
  • Exam Room Exit A sticker or sign on the exam room door as patients leave. Feedback is fresh when they've just finished their appointment.
  • Pharmacy Counter For clinics with in-house pharmacies. A small sticker or sign where patients pick up medication. Captures feedback at a natural pause point.
  • Telehealth Follow-up Email Include the form link in post-visit emails. "How was your telehealth appointment? Click here to tell us." No QR needed — just a link.

Common questions

Everything about patient feedback for healthcare providers. Can't find an answer?

Get in touch
Is AppTriage free for clinics?
Yes. The free plan includes 1 location, QR codes, feedback forms, 100 items per month, and email replies. No credit card required. No trial that expires. If you need more locations or higher volume, Pro starts at $19/month.
Is it HIPAA compliant?
AppTriage collects satisfaction feedback only — no PHI, no diagnosis, no health records. For full HIPAA compliance with health data, consult your compliance officer. AppTriage is a lightweight feedback tool, not an EHR or medical records system. See our Privacy Policy for details.
Do patients need an app?
No. Patients scan the QR code with their phone camera. It opens your branded feedback form in their browser — no app install, no account creation, no sign-up. Works on any phone with a camera — iPhone, Android, anything. Try it yourself on the live demo.
Can I customize the form?
Yes. Set your clinic name, logo, brand color, and customize the heading, subtext, and fields — message, star rating, email, and name. Your logo appears in the QR code and on the form.
Can I use this for multiple locations?
Yes. Create a separate form for each location in your AppTriage account. Each location gets its own QR code, form, and inbox. The free plan includes 1 location. Pro includes 5, and Business includes 20.
What data is collected?
Message text, star rating (optional field), email address (only if filled), country, timezone, language, and browser. No IP addresses or health data are stored. All submissions go to your AppTriage inbox. See our Privacy Policy for full details.

Place a QR code in your waiting room —
start hearing from patients today

Branded QR codes, print-ready cards, and an inbox for all patient feedback. Set up in 5 minutes. Free for your first location.

Get Started Free