Product
Online feedback forms Website & app feedback QR code feedback Review recovery cards Public reviews Compliance pages
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Online teams Restaurants & cafés Hotels & hospitality Hospitals Dentists Office buildings Facilities & restrooms Car dealerships Auto service Events & venues
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Pricing Live Demo
SaaS feedback · One inbox

SaaS customer feedback
without a heavy support suite.

Add a lightweight widget to your website, link a hosted feedback form from product pages, and keep feature requests, bugs, praise, and follow-up replies in one organized team inbox.

Start SaaS feedback free
Website widget · Hosted form · Email replies · No per-seat support desk

Catch feedback at the page where it happens

Pricing, onboarding, account settings, changelog, docs, and help pages can each send source-aware feedback into the same queue.

Separate signal from support noise

Track feature requests, bugs, complaints, praise, and questions without turning every message into a full help-desk ticket.

Reply without losing context

When customers leave an email, reply from AppTriage and keep the conversation attached to the original source, status, and owner.

What this costs Start free with one project and 100 feedback items per month. Starter is sized for small teams that want multiple forms and custom branding without buying a full support suite. See full pricing →

Common questions

Does the popup widget slow down my site?

No. The widget loads asynchronously after first paint and weighs ~12 KB gzipped. CSP-friendly: no third-party CDN, served from your AppTriage instance only.

Can I customise the widget's look?

Yes — accent colour, button text, position (bottom-right or bottom-left), and style (pill / icon / minimal). Starter tier removes the AppTriage badge.

How is this different from Canny / Frill?

Canny is a roadmap-first product. AppTriage is feedback-inbox-first with a roadmap as one of the channels. Both valid — pick AppTriage if you want one tool for popup widget + email replies + public roadmap + (optionally) App Store + Play imports later.

Can I import existing feature requests from spreadsheets?

Yes — POST them to the public form's API endpoint. CSV → API import script in the docs. No data lock-in.

Start with one feedback point in 60 seconds

No credit card. Add one widget or hosted form, route the first messages to your team inbox, and expand only when the signal is useful.

Start SaaS feedback free