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Online feedback forms Website & app feedback QR code feedback Review recovery cards Public reviews Compliance pages
Solutions
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QR codes · app links · website widgets

One feedback form. For QR codes, apps & websites.

Share one private form as a QR code, app link, website widget, or hosted page. Every response lands in one team inbox before complaints become public reviews.

First feedback form free. No credit card.
AppTriage HQ
Inbox 8 QR points
Review 96 New 96 Open 240
QR · Table 12 Table was wobbly during dinner. New · Maya · 2m
QR · Restroom B Paper towels are out. Open · Alex · 14m
QR · Room 305 The AC was noisy overnight. Assigned · Priya · 28m
QR · Espresso bar Loved the espresso and service. Closed · Ben · 41m
Reply PT
Re: Table 12 feedback
M

Maya
Pasta was great, but the patio table was wobbly.

A

You
Thanks Maya. We assigned it to the floor lead and fixed it tonight.

Send reply
QR Codes QR
Review card How was table 12?

Guests can report an issue privately or leave a public review when they choose.

Good visit? Optional public review
Something off? Send private feedback
LocationNorthside Cafe
Starter plan
New today18across 8 QR points
QR scans this week126tables, rooms & counters
Avg rating4.2★private feedback
Resolution rate74%assigned issues
Inbox252 items
Export
All 252 New 91 Open 242 Review 56 Planned 38
Filters Project Source
H
MayaNorthside Cafe · Table 12
Table was wobbly during dinner.Issue · 4★ · QR scan · New
2mNew
B
AlexFacilities · Restroom B
Paper towels were out by the sinks.Cleaning · 2★ · In Review
14mIn Review
F
EmmaHotel · Room 305
The AC was noisy overnight.Comfort · Room · Planned
28mPlanned
P
BenNorthside Cafe · Espresso bar
Loved the espresso and service.Praise · 5★ · Resolved
41mResolved
LocationNorthside Cafe
Starter plan
← Inbox FB-8F42C1

Table was wobbly during dinner.

To: maya@gmail.com

Northside CafeTable 124★New
MayaNorthside Cafe · Table 12 · 2m ago

Pasta was great, but the patio table was wobbly. Everything else was lovely, just wanted you to know before posting a review.

Reply by emailTo maya@gmail.com

Thanks Maya. We are tightening that table tonight. Your next dessert is on us.

No reply has been sent yet.
LocationNorthside Cafe
Starter plan
Collect

QR Codes

Manage print-ready QR cards and signs for every table, room, restroom, bay, and counter.

Offline feedback Make every feedback point scannable.

Print cards and signs with clear context: guests know they are reporting feedback for this exact area, and your team knows where to act.

Table 12 How was this spot?
Everything good?Optional public review Something off?Tell the team privately
Active QR codes8
QR scans428
Private scans73
Resolved issues51
QR
Patio table cardsNorthside Cafe · 12 QR cards · 42 scans · 13 submissions
Active Print ready
How it works

From scan or tap to a closed feedback loop.

Customers scan a QR, tap an app link, or open your website widget. AppTriage keeps the source attached, routes the response to the right owner, and gives your team one thread to close it before it becomes public.

Scan/tap Private form Inbox Reply
Share channel QR, app link, widget
PRIVATE FORM Scan or tap No account required
Private response Rating + message
★★★★☆

Something needs attention.

Source attached
Triage inbox Owner, status, thread
NewTable 12 · QR codeFloor lead
ReviewSettings · App formProduct
Triage and recover Respond before it spreads
Assign owner Reply privately Close the loop
Inbox

One inbox for every private response.

Each submission arrives with source channel, context, rating, status, owner, and reply history attached.

Feedback forms

Build once, share anywhere.

Set rating, issue categories, copy, and branding once. Use it for QR codes, app links, website widgets, and hosted pages.

N Northside Cafe · Table 12
How was table 12 today?
Loved the espresso — staff super friendly.
your@email.com
Send feedback
QR code feedback

Make the scan obvious.

A printed card or sticker tells customers what they are scanning and which table, room, counter, or service area their feedback belongs to.

Northside Cafe · Table 12
How was your visit?
Scan to tell the team privately
Sample feedback QR code
30 sec · no app needed
Source context

Keep the source attached.

Know whether feedback came from a table QR, room QR, app settings screen, website widget, or review recovery flow.

Feedback points 8 active
12 Table 12Patio · 4 scans today New
R Restroom BFacilities · owner assigned Open
305 Room 305Hotel · maintenance Planned
C Service counter4.8 avg rating Good
Source attached before triage starts.
Service recovery

Turn complaints into recovery.

Route issues to the right owner, update status, and reply from the same thread when the customer leaves contact details.

Re: Table 12 feedback Patio
M
Maya · Table 12 · 2m

Pasta was great, but the patio table was wobbly.

A
You · just now

Thanks Maya — the floor lead fixed the table tonight.

Public reviews Pro+

Connect the public review later.

If a customer still leaves a public review, keep the private context, owner response, and recovery history attached.

N
Northside Cafe
Downtown · Restaurant
Public review
★★★★★ maya_g · 2d ago

Lovely dinner and the team fixed our patio table right away.

Owner response Thanks Maya. We appreciated the note and handled it that evening.

Choose a starting point

Start where feedback actually happens.

Put a private form where the customer is: a QR code on a table, room, counter, or service area; an app link inside your product; a website widget online. Add review recovery when a complaint needs a private path before Google or another public review site. Every response keeps source, owner, status, and reply history attached.

QR feedback points Website or app links Private recovery path One team inbox
Collect feedback by channel
QR code feedback Table, room, counter, or service area Print a unique QR code for each place where customers notice problems first. Website and app feedback App screens, site widgets, hosted links Add a private feedback path without forcing users into email or public reviews. Review recovery cards Catch unhappy customers before public reviews Give customers an honest private path while keeping public review links separate. Feedback form builder One form for every channel Edit rating, issue categories, branding, and publishing channels from one screen.
Industry playbooks
Restaurants Tables, patio, takeaway Know which table, counter, or pickup area created the issue before it becomes a public complaint. Hotels Rooms, lobby, breakfast Let guests report room and service issues privately while the stay is still recoverable. Facilities Restrooms and cleaning areas Put a QR code on each area and track low ratings, open issues, owners, and resolution time. Hospitals Waiting rooms, wards, discharge Give patients and families a private way to report experience issues before frustration becomes public. Dentists Reception, chairside, checkout Catch anxiety, billing confusion, discomfort, and follow-up questions while the practice can still respond. Offices Meeting rooms and shared areas Let tenants and visitors report room, restroom, lobby, kitchen, and access issues from the exact place. Car dealerships Showroom, finance, delivery Know which handoff created friction before the customer turns it into a public review. Auto service Service bays and pickup Catch handoff, waiting area, and repair experience issues while the customer is still reachable. Events Booths, sessions, exits Collect location-specific event feedback without mixing every scan into one anonymous survey.

Review recovery

Private feedback before public reviews.

Give customers a clear way to tell your team first. Use QR cards in physical locations; use app links and website widgets online. AppTriage keeps the private thread separate from optional public review links.

  • One private form with source context already attached
  • QR cards for tables, rooms, service zones; app links and widgets online
  • Public review links stay separate, transparent, and optional
How was your visit?

Review us on Google

Share your experience publicly.

Send private feedback

Tell our team what to improve.

Rate
How would you rate your experience?
PoorExcellent
Your feedback *
0 / 5,000
Email (optional)
Same form. QR, app, and website channels feed one inbox.

Brand the form once. Use it everywhere.

Set rating, message, contact fields, issue categories, and the source label once. Then publish the same form as a QR code, app link, website widget, or hosted page without rebuilding the workflow.

  • Create source-aware QR points for tables, rooms, counters, and service zones
  • Reuse the same rating scale and contact fields for app links and web widgets
  • Route every response to one inbox with source, status, owner, and reply history

Pick the plan by how many feedback points you run.

Free covers one form. Starter fits one location, app, or site rollout. Pro adds multiple projects, automation, and exports. Pro+ adds public review imports and review recovery workflows.

No per-seat pricing · Unlimited team members

Free

$0  forever
No credit card · forever free
Get started with:
  • 1 location / project
  • 1 feedback form
  • 100 submissions / month
  • QR code, hosted link, widget, embed
  • Tags & internal notes
  • Legal page generator
Get Started Free
No credit card required

Pro

$19  / month
Billed monthly · cancel anytime Billed $182/year · save $46
Everything in Starter, plus:
  • Up to 5 locations / projects
  • 10 feedback forms / project
  • ~1,000 email replies / mo
  • AI auto-categorization
  • Public roadmap
  • Custom domain
  • Slack & Discord webhooks
  • CSV / JSON export
Get Pro
Upgrade only when volume justifies it

Pro+

$79  / month
Billed monthly · cancel anytime Billed $758/year · save $190
Everything in Pro, plus:
  • Unlimited forms & QR points
  • App Store imports
  • Google Play imports
  • Reply to store reviews
  • 15-min import sync
  • Priority support
  • White-glove onboarding
Get Pro+
Requires uploading store API keys
Free forever — no card needed · Cancel paid plans anytime · Export your data anytime
Built by a founder who replies

AppTriage started from a simple problem: teams heard about problems too late, after a customer had already left, churned, or posted publicly. Now every QR code, app link, website widget, and hosted form can feed one shared inbox with context for the person who needs to act.

James Brown
Founder · AppTriage · Read the full story

Start catching private feedback before public reviews.

Create one online feedback form, share it by QR, app, website, or hosted page, and keep every issue, rating, owner, and reply in AppTriage.